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            Have any queries, feedback, or require our expert solution, or guidance? Connect with us!
            
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                    h3 Vigilance Officer - Whistle Blower Policy
                    b Mr. Prakash Kumar - Chief Financial Officer
                    p +91 22 42066241 | dp.complaints@sbisgcsl.co.in
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        h2.
          
          DP Investor Grievances Redressal Mechanism - Escalation Matrix (NSDL DP ID: IN303786,CDSL DP ID: 63100) :
          
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                th(scope='col') DETAILS
                th(scope='col') POC
                th(scope='col') ADDRESS
                th(scope='col') CONTACT
                th(scope='col') EMAIL
                th(scope='col') SCHEDULE
            tbody
              tr
                td DP Customer Care
                td Mr. Sachin Dhadve Mr. Ganesh Shinde
                td.
                  
                  SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India
                  
                td +91-22-42066132/133
                td dpops@sbisgcsl.co.in
                td Monday to Friday 9.45am to 6.45pm
              tr
                td Head of DP
                td Mr. Prosanta Dey
                td.
                  
                  SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India
                  
                td +91 -22-42066208
                td dpops@sbisgcsl.co.in
                td Monday to Friday 9.45am to 6.45pm
              tr
                td Compliance Officer
                td Mr. Murli Iyer
                td.
                  
                  SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India
                  
                td +91 - 22-42066170
                td compliance@sbisgcsl.co.in
                td Monday to Friday 9.45am to 6.45pm
              tr
                td MD & CEO
                td Ms. Vandana Mehrotra
                td.
                  
                  SBISG Global Securities Services Pvt. Ltd., ‘B Wing’, ‘Jeevan Seva’ Annexe Bldg., Ground Floor, S.V. Road, Santacruz (West), Mumbai - 400054, Maharashtra, India
                  
                td +91 - 22-42066102
                td mdceo@sbisgcsl.co.in
                td Monday to Friday 9.45am to 6.45pm
        .contactContent
          p.
            
            In absence of response/complaint not addressed to your satisfaction you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx and CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/ SEBI SCORES portal.
            
          .annexureArea
            h3 Annexure H
            p General Guidance for Investors:
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                th(scope='col') S.NO.
                th(scope='col') GUIDANCE
            tbody
              tr
                td 1
                td.
                  
                  Provide Complete, Accurate and Latest information for FPI registration.
                  
              tr
                td 2
                td.
                  
                  Adhere to all the rules, regulations, investment limits / conditions prescribed by the Regulators and Government of India.
                  
              tr
                td 3
                td.
                  
                  Sell or write-off securities holdings prior to expiry of the FPI registration in case the FPI wish to surrender its registration.
                  
              tr
                td 4
                td.
                  
                  Inform as soon as possible but not later than 7 working days, any changes in information or particulars pertaining the FPI registration.
                  
              tr
                td 5
                td.
                  
                  Investors have Right of Fair and Equitable Treatment and Confidentiality of Information as per SEBI (FPI) Regulations, 2019 and SEBI Master Circular for FPIs, DDPs and EFIs.
                  
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                td 6
                td.
                  
                  Investors have Right to expect Redressal of Grievances in a timebound manner and ensure to collect contact details of key personnel for Escalation and Resolution of grievances
                  
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            | © Copyright 2022, SBI-SG Global Securities Services Pvt. Ltd.
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              Regulatory Authorities: | SEBI | RBI | BSE | NSE | COSL | NSDL
              
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                | SEBI Registered Custodian
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                | IN/CUS/022
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